Terms and Conditions of Use (TCU)

1. Legal Notices

1.1. Website Publisher

TotalEnergies Lubrifiants S.A, TOTAL LUBRIFIANTS, SAS with a capital of 27,085,708 EUROS, with its registered office located at 562 avenue du Parc de l'Ile 92029 Nanterre Cedex - France and registered with the Nanterre trade and companies register under number 531 680 445.

Intra-community VAT number: FR66552006454
Email: ms.contact-lubrifiantssgci@total.com
Phone: 01 41 35 00 00
Publication Director: Louise TRICOIRE

1.2. Website Host

BONITASOFT SAS
60 rue François 1er 75008 Paris
512 854 514 R.C.S. Paris

2. Definitions

"Account": refers to the unique space reserved for the User, accessible after registration, allowing them to use the services offered on the Website.

"User": refers to any person who has an Account and accesses the Website.

3. Access and Registration

3.1 Conditions of Access to the Website

Each User declares that they comply with the Terms of Use and applicable laws, and in particular:

• Have the necessary skills and means to access and use the Website;
• Consent to the Website Publisher and its partners having the right to make any use of the information provided (other than personal data);
• Verify that the Internet configuration used does not contain any viruses and is in perfect working order;
• Keep confidential any access codes and passwords and be responsible for their use and security.

3.2 Website Registration Procedure

To use the Website, the User must create an Account by providing: Last Name, First name, Function, Email, and Phone. Only nominative accounts will be created – no generic accounts.

If the User logs in via Digital P@ss, they automatically log in to the Website via the Digital P@ss solution.

4. Use and Commitments of the User

4.1 Use of the Website

On the Website, the User will be able to access services after having verified that their computer configuration is virus-free and in perfect working condition.

4.2 User Commitments

The User acknowledges that:

• The Terms of Use apply to all Users authorised to use the Website;
• The Website is intended for professional use;
• Each User is identified and expresses themselves in their own name;
• Each User is personally and legally responsible for the content they share;
• It is prohibited to disseminate confidential or sensitive information.

4.3 Rules Regarding User Contributions

Users undertake not to make comments or share any content that is manifestly unlawful, including content that is racist, xenophobic, discriminatory, malicious, rude, abusive, defamatory, hateful, obscene or violent. Topics relating to sexuality, politics, criminal activities, drugs, alcohol and tobacco, gambling and religious matters are prohibited.

5. Intellectual Property

All information or documents contained on the Website, as well as all elements created for the Website and its general structure, are either the property of the Website Publisher or TotalEnergies. No licence or right other than that of consulting the Website is granted to anyone with regard to intellectual property rights.

The reproduction of information is authorised for the sole purpose of information for personal and private use. Any reproduction for other purposes is expressly prohibited.

6. Hypertext Links

The Website Publisher formally declines all responsibility for the content of websites to which it provides links. If you wish to create a hyperlink redirecting to this Website, you must obtain prior written authorisation.

7. Warnings

The information available on this Website is provided in good faith and believed to be correct at the time of publication. However, the Website Publisher does not guarantee its completeness or accuracy. You assume full responsibility for the risks associated with relying on this information.

The Website Publisher does not guarantee that the Website will operate without interruption or that servers providing access do not contain viruses.

8. Updates and Applicable Law

The Website Publisher may update the Website's Terms of Use at any time. Users are invited to regularly refer to the latest Terms of Use in force.

The Terms of Use are subject to French law and fall under the jurisdiction of the competent French courts.